Need Help?
📱 Use In-App Support (Recommended)
Open Aesthetic → Settings → Contact Support → Contact Support
This automatically includes your user ID and app version, helping us assist you faster.
Alternatively, email us at support@aesthetic.me
Subscriptions & Billing
Purchases and subscriptions are managed by Apple through the App Store:
- Manage or cancel: Apple Support – View or cancel subscriptions
- Request a refund: reportaproblem.apple.com
- Multiple devices: Use "Restore Purchase" on the paywall to move your purchase to another device. Note: Purchases can only be active on one device at a time.
Quick Troubleshooting
- Update to the latest iOS version and Aesthetic version
- Force-quit and reopen the app
- If a widget looks outdated or blank, remove it from your Home Screen and add it again, or restart your iPhone
- Reinstall the app if issues persist (subscriptions are tied to your Apple ID)
- Still having trouble? Use the in-app support with your device model, iOS version, and steps to reproduce
FAQ
How do I add a widget to my Home Screen?
Design your widget in the Aesthetic app, then long-press an empty area of your Home Screen, tap the + button in the top corner, search for Aesthetic, pick the widget size you want and tap Add Widget.
How do I change a widget after adding it?
Long-press the widget on your Home Screen and choose Edit Widget, or open the Aesthetic app to adjust its style. Your changes appear on the Home Screen automatically.
Why is my widget blank or showing the wrong time?
iOS controls how often widgets refresh. If a widget looks blank or outdated, remove it from your Home Screen and add it again, or restart your iPhone. Make sure you have the latest version of Aesthetic installed.
Does Aesthetic drain my battery?
No. Aesthetic widgets use the standard iOS widget system, which is designed to be battery-efficient.
Do I need an internet connection?
No. Once your widgets are set up, they work without an internet connection.